Consultation Terms

Terms and Conditions for Initial Consultations

By scheduling your consultation with Munson Law Firm, you are acknowledging that you have reviewed these terms and that you accept and agree to them.

 

SCHEDULING

Your consultation:

1. Will be scheduled on a first come first served basis. Advance payment of your consultation fee will be required to get on our calendar.

2. Will likely be scheduled to occur at least several days later, depending on numerous factors such as our availability and yours. If your matter is (or becomes) urgent, please bring this to our attention immediately.

3. Will likely be scheduled for up to 30 minutes or up to 60 minutes. On rare occasions, we might suggest a consultation of up to 90 minutes. We encourage you to prepare your questions in advance to help ensure that you receive the greatest benefits from your time with us.

* If we will be reviewing documents for your consultation, please let us know before scheduling. This determines our availability, our intake process, and other considerations.

 

CONSULTATION FEE

The fee for your consultation:

1. Will be a flat fee, to be paid in full in advance.

2. Will be deemed “earned immediately upon payment” for our accounting purposes. But it will be refundable (subject to additional fees below) if your consultation does not occur for any reason.

3. May be paid by credit or debit card, ACH/e-check, or check.

* Payment will be at no additional cost to you, regardless of method.

* For payment by check, we will not be able to schedule your consultation until we receive the check.

* Should a dispute arise over your fee, we each have the right to participate in the NC State Bar’s Fee Dispute Resolution Program: Fee Dispute Resolution Program | North Carolina State Bar (ncbar.gov)

 

ADDITIONAL FEES

We reserve the right to charge the following fees:

1. No Show/No Call – $50.00 

2. Cancellation with less than 24 hours’ notice – $50.00 

3. Re-scheduling with less than 24 hours’ notice – $50.00

* Weekends and holidays do not count toward 24 hours’ notice. For example, we must receive notice by Friday regarding a Monday consultation or by the last business day before the holiday regarding a consultation scheduled for the day after a holiday. 

 

ADDITIONAL LINKS

Once you have paid your consultation fee and selected your consultation time:

1. If we will be reviewing documents for you, we will email you a secure link for uploading your documents. Please upload your documents at least 1 full business day before your consultation.

2. If your consultation will be via Zoom, we will email you a link to join the Zoom call. 

* Please let us know if you do not find these emails in your inbox or your spam folder. 

 

POST-CONSULTATION

Your consultation will be deemed a “limited” engagement. This means, unless/until you engage us for a follow-up consultation on the matter or retain us to handle the matter:

1. The engagement ends immediately when the consultation ends. 

2. We are not your attorney for the purposes of the matter.

3. We reserve the right to close your file and dispose of your documents and other written information at any time after thirty calendar days following your consultation. If you engage us during this period to handle this matter, we will follow our standard retention policies.

* If you need additional legal services that we will not be providing, we might be able to assist you with identifying an attorney who can!

 

ADDITIONAL TERMS

1. Attorney-Client Relationship. Our communications about scheduling and paying for your consultation do not create an attorney-client relationship. Prior to your consultation, we will not provide legal advice and we will only request confidential information (other than identifying information) if we need it to evaluate whether we may consult with and/or represent you.

2. Participants. If anyone else will be participating, please let us know before scheduling your consultation. We will need to collect information about other potential participants so that we can run conflict checks before scheduling and can maintain accurate records.

3. Conflicts. If a conflict arises between multiple parties, we may be prohibited from assisting either party with the matter or one that is closely related. This includes other parties who participate in your consultation.

4. Refunds. In the event a refund is warranted, we will return your consultation fee to the paying party.

5. Appointment. We encourage you to be available to begin your consultation on time. If we do not hear from you, we will wait no more than 3 minutes for a consultation of up to 30 minutes and no more than 6 minutes for a consultation of up to 60 minutes or up to 90 minutes. However, the clock begins at the scheduled start time and we reserve the right to end the consultation at the scheduled end time.  

6. Changes. We reserve the right to change our terms for future consultations without notice. If you consult with us at a later time, other and/or additional terms might apply.

7. Artificial Intelligence. Please click HERE to review our notice of AI use. 

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By scheduling your consultation with Munson Law Firm, you are acknowledging that you have reviewed these terms, and that you accept and agree to them.

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We look forward to the opportunity to advise you on your legal matter! If you have any questions, please do not hesitate to contact us.

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This communication does not constitute legal advice and does not create an attorney-client relationship. Prior to scheduling and (if applicable) paying for your consultation, please check in with us before disclosing confidential information about the legal matter you wish to discuss in the consultation.